Terms & Conditions

Regulators Statement

Those who advise on life assurance, pensions or unit trust products are:
EITHER independent advisers OR representatives of one Company.

Your adviser is independent and will act on your behalf in advising you on life assurance, pensions or unit trust products. Because your adviser is independent he or she can advise you on the products of different companies.

  • Montpelier is registered in Labuan under the company name of Montpelier (Labuan) Ltd with a license to carry out offshore insurance broker business by the Labuan Offshore Financial Service Authorities and is bound by the Rules of that Authority.

  • We are authorized as an independent adviser to advise on and arrange deals in life and retirement products, collective investment schemes (regulated or unregulated), investment trust savings schemes and readily realisable securities.

  • We offer independent financial advice but occasions can arise where we, or one of our clients, will have some interest in business which we are transacting for you. If this happens, or we become aware that our interests or those of our clients conflicts with your interests, we will inform you in writing and obtain your consent before we carry out your instructions.

  • When we have arranged any investments for clients, for which we have been given instructions, we will not give any further advice unless it is requested. We will be glad to advise clients at any time if requested to do so.

  • We require clients to give instructions in writing to avoid possible disputes. We will accept fax instructions provided that the original instruction is to follow. Authority to act on behalf of a client may be terminated at anytime without penalty provided it is in writing.

  • Clients or their appointed agents may inspect contract notes, vouchers and entries in our books (whether kept manually or electronically) which relate solely to their investments. As we treat all our clients’ records as confidential, we reserve the right to give copies to clients if to do otherwise would allow access to files containing records of other clients.

  • We keep records of all our business transactions for at least six years.

  • If we propose to make a charge for services we will agree its basis in writing with clients before carrying out any chargeable work.

  • We derive income from commission paid to us in respect of transactions in life assurance, unit trusts and other regulated collective investment schemes and in investment trust companies’ shares held in a PEP or regular savings account.

  • Montpelier DOES NOT HANDLE CLIENTS’ MONEY. We never accept a cheque made out to us (unless it is a cheque in settlement of charges or disbursements for which we have sent out a bill to clients) or handle cash.

  • We act as agents on behalf of clients in advising and arranging investments. Montpelier never own the investments which clients can buy through it.

  • All investments will be registered in the name of the client unless otherwise instructed in writing. All contract notes and documents will be forwarded to the client as soon as practicable unless alternative instructions are received from the client. Where a number of transactions are involved the documents will normally be retained until the series is complete, then forwarded on to the client.

  • If you have any complaint about the advice you receive or a product, which you bought, please write to the Compliance Officer at Montpelier Malaysia Limited, Suite A-13-1, 13th Floor, Menara UOA Bangsar 5, Jalan Bangsar Utama 1, 59000, Kuala Lumpur, Malaysia

  • This agreement may be terminated at any time, without penalty and without prejudice to the completion of transactions already initiated on behalf of clients, by either party giving immediate notice in writing to the other. After termination of this agreement, we will not execute any further transactions for clients except at the client’s specific request and subject to acceptance of a new Terms and Conditions of Business agreement.

  • Non-investment products and services covering Term Life Assurance, Mortgages, Permanent Health Insurance and Taxation advice provided by us are not regulated by the Labuan Offshore Financial Service Authorities.

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For enquiries, please find below our contact details

Head Office
Montpelier (Labuan) Ltd
Suite 5B, 3rd Floor
Wisma Wong Wo Lo,
Jalan Tun Mustapa
87000 Federal Territory of Labuan
Malaysia.
Tel : +(6087) 419 661
Fax : +(6087) 419 662
E-mail: enquiry@montpeliermalaysia.com
   
Kuala Lumpur Office
Suite A-13-1, 13th Floor
Menara UOA Bangsar,
5 Jalan Bangsar Utama 1,
59000 Kuala Lumpur
Malaysia.
Tel : +(603) 2302 3399
Fax : +(603) 2302 3398
E-mail: enquiry@montpeliermalaysia.com